In these conditions “Seller” refers to Univar Solutions B.V. and/or its subsidiary, associated or operating companies and “Buyer” refers to the individual firm or company to whom a quotation is addressed or whose order is accepted by the Seller. These conditions shall apply in respect of all Contracts (“Contract”) between the Seller and Buyer for the purchase of goods from the Seller placed on ChemCentral online store located at www.chemcentral.co.uk (“Website”). No other conditions are incorporated or implied into any Contract between the Buyer and the Seller unless expressly accepted in writing by the Seller. 


All references to prices, goods contained in these conditions shall be taken to mean the prices, goods detailed in the relevant order form issued by you ("Purchase Order") as subsequently accepted or amended by our written acceptance of order form ("Acceptance of Order"). 


1. Application of Conditions and Order Process


(a) All quotations, offers and tenders are made subject to the following conditions. Except as otherwise provided in these conditions, all other terms, conditions, representations or warranties are excluded from any Contract between the Seller and the Buyer unless expressly accepted in writing by the Seller. 


(b) The presentation of Seller’s goods on the Website does not represent an offer but shall be understood as a non-binding invitation for the Buyer to submit a Purchase Order.


(c) The Purchase Order placed the Website constitutes an offer by the Buyer to purchase goods in accordance with these conditions.


(d) By clicking the “Check out” button, the Buyer sends the Seller a binding Purchase Order for the conclusion of the Contract regarding the items in its shopping cart on the Website.


(e) The Seller processes Purchase Orders Monday to Friday. Purchase Orders placed before 3 p.m. are usually processed and shipped within 3-5 business days.


(f) The Purchase Order shall only be deemed to be accepted when the Seller issues a written acceptance of the Purchase Order at which point and on which date the Contract shall come into existence (Commencement Date).


(g) If the Buyer places a Purchase Order through the Website, the ordering process comprises four steps:

(i) the Buyers select the desired goods

(ii) the Buyer checks all items in its shopping cart and apply any necessary changes. The Buyer clicks the “Continue to Payment” button to proceed to payment

(iii) if the Buyer has not already done so, it logs into its user account with email and password and enter the required customer data for the invoice

(iv) finally, on the “Check out” page, the Buyer selects the preferred method of payment and confirms its acceptance of the conditions that shall apply to the purchase. Here, the Buyer can again change the invoice details, check its purchase data and return to the cart by clicking “Back to cart”. By clicking “Check out”, the Buyer’s Purchase Order becomes binding.


2. Delivery


(a)  Time for delivery of the goods is given as accurately as possible but is not guaranteed. Except where otherwise agreed, the Seller shall deliver to the Buyer’s premises stated in the Buyer’s order. In the event that the Seller is unable to deliver the goods at the agreed time, it shall use its reasonable endeavours to notify the Buyer of the delay. Upon notice by the Seller, the Buyer agrees to negotiate in good faith with the Seller to agree a new delivery date. In the event that the goods cannot be delivered, or the parties cannot agree a new delivery date, the Buyer may cancel the contract and seek alternative goods at its own cost and risk. 


(b) The Seller ships the goods via private fleet, common carrier and parcel. The Buyer will receive an email confirmation with the confirmed delivery date shorty after its Purchase Order has been processed and Acceptance of Order issued.


(c) Due to the hazardous nature of the products, the Seller does not permit deliveries to residential address and all the goods can be delivered only to business addresses.


(d) The Seller reserves the right to deliver less or more than the quantity of goods ordered by up to 5% and the Buyer shall pay for the quantity actually delivered. Measurements of volume or weight are also subject to variation as a result of normal manufacturing or packing processes and the Buyer must accept such variations up to 5% of the stated measurement. 


(e)  The Seller may deliver the goods by instalments, which shall be invoiced and paid for separately.  Each instalment shall constitute a separate contract.  Any delay in delivery or defect in an instalment shall not entitle the Buyer to cancel any other instalment.  Failure by the Buyer to take delivery of any one or more instalments of goods delivered in accordance with the Contract shall entitle the Seller to terminate the Contract either in whole or part.


(f) No liability can be accepted for alleged defects, where such defects are reasonably apparent upon inspection, unless the Buyer notifies the Seller within 3 working days of receipt of the goods, and confirms by notification in writing within 5 working days of receipt of the goods. For latent and not reasonably apparent defects, Seller must be notified within 5 working days of discovery and in any event no later than 3 months from the date of delivery.  Where the Seller is notified of the defects in accordance with this provision, the Seller shall repair, replace or refund the goods at its sole option.


(g) Goods are not permitted for resale by the Buyer unless expressly agreed in writing by the Seller. 


3. Price and Payment


(a)  Subject to condition 3(b) and 3(c), the price for each delivery of goods will be as detailed in the relevant Purchase Order, as amended by the relevant Acceptance of Order, as amended in accordance with condition 3(b) and/or 3(c)  or, if no pricing information is contained therein, will be in accordance with the Seller’s price list in force from time to time. In the event of a conflict any price revision in accordance with condition 3(b) and/or 3(c) shall prevail, or if the price has not been revised, the price in the Acceptance of Order shall prevail and, if no price information is contained therein, the price in the Purchase Order shall prevail.


(b) The Seller shall be entitled to increase the price of the goods every six months after the date of the Acceptance of Order for any reason or more frequently if the Seller (in its sole discretion) considers the same to be justified by reason of any material increase in the prices of raw materials used by the Seller or other overhead costs incurred by the Seller in the supply of the goods.  The Seller shall provide the Buyer with 21 days advance notice of any price increase. The Buyer shall be entitled to cancel its order by providing written notice to the Seller, only if the goods provided under that relevant Purchase Order are provided by the Seller out of the Seller's normal stock offering and do not form part of a particular stocking arrangement, such notice to be given within 7 days of the Buyer receiving notice of the price increase. If written notice of cancellation is not received by the Seller within 7 days then the Contract will continue in force.


(c) Where as a direct result of the United Kingdom’s withdrawal from the European Union the Sellers costs of delivering the goods are materially increased, the Seller shall be entitled to increase the price of the goods on at least 14 days’ written notice to the Buyer for such Products delivered from, to or via the United Kingdom (at any point in the supply chain).  This increase shall be documented by the Seller, but for avoidance of doubt, does not need to be agreed by the Buyer in advance. For the purpose of this condition, an increase of 5% or more of the Seller’s costs shall in all cases be deemed to be a “material increase”.


(d) All prices (which unless otherwise specifically stated are exclusive of VAT and any other applicable taxes, including hydrocarbon oil duty, where applicable, and do not include delivery or package charges) are net and are not subject to any discount.  The Buyer will pay all amounts due under the Contract in full and without any deduction, withholding or set-off.   

(e) The Buyer can select one of the payment methods described on the Website.  The Seller reserves the right to exclude or include particular payment methods at any time. When the Buyer makes a Purchase Order, it will receive a confirmation email that the Seller has received the Purchase Order and the Seller will place a hold on the Buyer's credit card.  The Seller will execute a charge against the Buyer’s credit card at the moment of Acceptance of Order.


(f) At the Seller's complete discretion, it may charge interest at:

(i)  the rate of 5% per annum above National Westminster Plc base rate from time to time in force; or

(ii)  at 1% above such a rate as the Seller may be charged by a commercial lending bank; or 

(iii)  In the alternative the Seller may claim interest at its discretion under the Late Payment of Commercial Debts (Interest) Act 1998.

The sum shall be payable daily and compounded quarterly and shall be chargeable on the entire sum outstanding where payment is not made in accordance with condition 3(d).


(g) Where the Buyer defaults in payment, the Seller shall be entitled to suspend any or all further deliveries under the Contract and under any other Contract between the Seller and the Buyer and demand immediate payment of all sums owed, or yet to be invoiced, by the Buyer to the Seller or any affiliated companies on any account.


(h) Where goods are delivered by instalments the Seller may invoice each instalment or stage separately and the Buyer shall pay such invoice in accordance with these conditions.


(h) The Seller has the right to issue a supplementary invoice in respect of any increase in tax or duty between the date of dispatch and the date of delivery for which the Seller may be liable to the appropriate authorities.


(i) No disputes arising under the Contract or delays (other than delays acknowledged by the Seller in writing) shall interfere with prompt payment by the Buyer.


4. Payment for Containers


(a)  Subject to condition 4(b), the Seller shall be entitled to charge the Buyer for crates, drums, boxes, cases, carboys or other types of packaging where such packaging is used for transportation of the goods to the Buyer. Where the Seller has indicated to the Buyer that such packaging is returnable to the Seller, the Buyer shall return them to the Seller in good condition within 2 months, carriage paid, and the Seller will credit the Buyer for such returned packaging in his next account. All returnable packages which are not returned to Seller in accordance with this provision, not complete or in good condition, and which have not previously been charged for, will be invoiced at the standard rate, payment of such invoice being due in accordance with condition 3(d).


(b) Where the Buyer uses SAFE-TAINERTM containers, the Buyer shall notify the Seller as soon as empty SAFE-TAINERTM containers are available for collection and the Seller shall arrange collection of such containers with the Buyer.  The Buyer shall be entitled to use each SAFE-TAINERTM container free of charge for a period of 56 days from the date of delivery of that container ("Charge Free Period").  Any SAFE-TAINERTM containers not made available for collection within the Charge Free Period will be invoiced at the standard rate per container per day, payment of such invoice being due in accordance with condition 3(d).


(c) Containers provided by the Seller must not be used for the storage or holding of any goods other than those goods delivered by the Seller unless the Sellers prior written consent is obtained. 


5. Returns and Cancellation


(a) The Buyer has a right to return the received goods up to 30 working days from the day it received them. The right to return does not apply to:

(i)any made-to measure or custom-made goods;

(ii) short shelf life / perishable goods;

(iii) selected offer or sale items;

(iv) sealed goods which have been opened or used.


(b) The Buyer can return the goods by filling in and submitting the return request form on the Website. Upon receipt of return request form, the Seller will contact the Buyer to inform it if the return request is approved. If approved, the goods need to be returned at the Buyer’s cost by a delivery that ensures safety of the goods or the Seller can arrange the collection of the goods with the minimum charge of £99.50 that will be deducted from the Buyer’s refund amount. The delivery charge for the Buyer’s order will also not be refunded.


(c) If the Buyer cancels its Purchase Order before the goods have been dispatched from Seller’s warehouse, the Buyer will receive a full refund including any delivery charges.


6. Guarantee


(a)  Except as otherwise provided in these conditions, section 12 of the Sale of Goods Act 1979 is implied into the Contract and all other warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.


(b) The goods supplied by the Seller shall, at the point of delivery, be in accordance with the specification supplied by the Seller (if any) and shall be of satisfactory quality but are not tested or sold as fit for any particular purpose unless specifically agreed in writing by the Seller.


(c) If the condition of the goods is such as might or would (subject to these conditions) entitle the Buyer to claim damages, to repudiate the Contract or to reject the goods the Buyer must first ask the Seller to repair the goods or supply satisfactory substitute goods and the Seller shall then be entitled at its option to repair or supply satisfactory substitute goods free of cost and within a reasonable time or to repay the price of the goods in respect of which the complaint is made.


(d) If the Seller does so repair or supply satisfactory substitute goods or effect repayment under condition 6 (c), the Buyer shall be bound to accept such repaired or substituted goods or repayment and the Seller shall be under no further liability in respect of any loss or damage of whatever nature arising in relation to those goods.


(e) The Buyer agrees to comply with all of its obligations under the REACH Regulations. In particular, but without limitation, the Buyer shall provide, on a timely basis, to the Seller all relevant new information on hazardous properties of the goods. The Buyer shall comply with any safety information on the goods supplied to it and ensure that their customers are provided with all the information required to use their products safely.


7. Liability


(a) Nothing contained in these Conditions shall limit or restrict the Seller’s liability for death or personal injury caused as a result of the Seller’s negligence, nor does the Seller limit or restrict its liability for fraudulent misrepresentation or other matters for which liability may not be limited or excluded under English law.


(b) The Seller or the Seller’s manufacturers or suppliers provide written instructions and/or advice to the Buyer for the safe use of the Seller’s goods and containers (such as crates, drums, boxes, cases or carboys) and other types of packaging (further copies available on request). The Seller accepts no liability whatever for any losses, costs or other claims caused where the Buyer uses its own containers or caused as a result of the Buyer’s failure to use the Sellers’ goods, containers or other packaging in accordance with the written safety instructions and/or advice.


(c) Where the Seller delivers goods and containers/packaging to the Buyer, the point of delivery will be the delivery vehicle’s side and the Seller accepts no liability whatever for any losses, costs or other claims in connection with the transfer of the goods and containers/ packaging from the vehicle side to the Buyer’s storage location or offloading.


(d) Where the Buyer receives goods via a Power Take Off delivery system, it is the Buyer’s responsibility to ensure that all operating instructions and health and safety procedures are followed at the point of delivery and the Seller accepts no responsibility for any claims, losses, costs or damage caused at and from the point of transfer to the Buyer’s installation.


(e) Where the Seller delivers the goods to the Buyer, the Seller ensures that all packaging in the form of crates, drums, boxes, carboys etc are suitable to protect the goods from damage during delivery. The Seller can accept no liability for any loss or damage caused where such packaging is used for the further transportation of the goods or other unconnected goods and the Buyer must satisfy himself that the goods are safely packaged for such transportation.


(f) Unless the Seller has specifically confirmed to the Buyer that the goods are suitable to be mixed with any other goods, the Seller accepts no liability for admixture of the goods with any other goods and it shall be the Buyer’s sole and entire responsibility to ensure that the products concerned and the containers to be used are entirely suitable for such admixture and/or for transfer of such. 


(g) The Seller's maximum aggregate liability under or in connection with the Contract, whether in contract, tort (including negligence) or otherwise, will in no circumstances exceed the price of the goods under the Contract.


(h) In no circumstances shall the Seller be liable in contract, tort (including negligence or breach of statutory duty) or otherwise for any loss (whether direct or indirect) of profits, goodwill or business opportunity or for any indirect, special or consequential loss (whether or not reasonably foreseeable and even if the Seller had been advised of the possibility of the Buyer incurring the same) which arises out of or in connection with the Contract.  The Seller does not however exclude liability for death or personal injury as a result of the Seller’s negligence.


8. Trade Marks etc


All trade marks, registered or unregistered design rights, copyrights, confidential information such as colour schemes, knowhow and other intellectual property rights of any nature (“Intellectual Property”) in all goods supplied by the Seller are owned by the Seller and/or its suppliers. The Seller reserves the right at any time to require Buyer forthwith to discontinue the use in any manner whatsoever any such trade marks or other Intellectual Property.


9. Risk


The risk in the goods shall remain with the Seller until delivery by the Seller or collection of the goods by the Buyer or payment for the goods by the Buyer, whichever is the earlier, at which time the risk in the goods shall be transferred to the Buyer.


10. Reservation of Title


(a)  Title to the goods shall only pass to the Buyer if the Buyer has paid to the Seller all sums (including any default interest) due from it to the Seller under this Contract and under all other contracts between the Seller and the Buyer (including any sums due under contracts made after this Contract) whether or not the same are immediately payable.


(b) The Seller may recover goods in respect of which title has not passed to the Buyer at any time and the Buyer irrevocably licences the Seller, its officers, employees and agents to enter upon any premises of the Buyer, with or without vehicles, for the purpose either of satisfying itself that Condition 10 (c) below is being complied with by the Buyer or of recovering any goods in respect of which title has not passed to the Buyer.


(c) Until title to the goods has passed to the Buyer under these conditions it shall possess the goods as fiduciary agent and bailee of the Seller. The Buyer shall ensure that any packed products are clearly identifiable as received from the Seller as far as reasonably possible. During such time as the Buyer possesses the goods with the Seller's consent, the Buyer may in the normal course of business sell or hire the goods as principal but without committing the Seller to any liability to the person dealing with the Buyer. Each paragraph or sub-paragraph of this condition is separate, severable and distinct.


11. Ex Stock Goods


Ex-stock goods are offered subject to the same not having been sold elsewhere prior to receipt of unqualified acceptance of the Seller’s quotation. 


12. Variations


No variation to any Contract or additional terms shall have effect unless signed in writing on behalf of the Seller by an Officer of the Seller.


13. Assignment


The Contract is between the Seller and the Buyer as principal, the Seller may assign the same without further notice to the Buyer yet the contract is not assignable by the Buyer without the prior written consent of the Seller.


14. Termination


The Seller shall be entitled forthwith to terminate any Contract between it and the Buyer by written notice if the Buyer fails to pay any invoice in accordance with these conditions, where the control of the Buyer changes during the period of the Contract or where the Buyer commits any continuing or material breach of these conditions of sale or makes any composition with its creditors or suffers any distress or execution to be levied upon its assets or is wound up either compulsorily or voluntarily or suffers a receiver of any of its assets to be appointed or otherwise ceases or threatens to cease to carry on business.


15. Force Majeure


(a) For the purposes of this Contract, Force Majeure Event means an event beyond the reasonable control of the Seller including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the party or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, the imposition of any embargo, export or import restrictions, quota or other restrictions or prohibitions, failure to grant any necessary licence or consent, any consequence arising as a result of or in connection with the United Kingdom’s withdrawal from the European Union, accident, breakdown of plant or machinery, fire, flood, storm, default or failure of suppliers or subcontractors or anything directly or indirectly interfering with the goods (including but not limited to the price or supply of raw materials, services or any other goods relating to the contract) or the manufacture, supply, shipment, arrival or delivery of the goods.


(b) The Seller shall not be liable to the Buyer as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event.


(c) If the Force Majeure Event prevents the Seller from providing any of the goods for more than 24 weeks, either party shall, without limiting its other rights or remedies, have the right to terminate this Contract immediately by giving written notice to the other.


16. Compliance


The Buyer:


  1. (a) will comply with all applicable laws, statute, and regulations relating to competition, anti-corruption and anti-bribery including, but not limited to, the Bribery Act 2010; 


(b) acknowledges that it has access to, and reviewed, a copy of the Univar Code of Conduct, Trade Compliance Policy, Anti-Bribery Policy, Privacy Policy, Anti-Trust and Corruption Policy at http://www.univarsolutions.com and shall adhere to the principles contained therein, and any further compliance policies provided to the Buyer, as updated from time to time;


(c) will have and shall maintain in place throughout the term of this agreement its own policies and procedures, including adequate procedures under the matters referred to at 16 (a) and 16(b), to ensure continued compliance.


17. Governing Law and Jurisdiction


This Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, the laws of England and Wales, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.


18. Rights of Third Parties


A person who is not a party to the Contract has no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of the Contract.


19. Severability


If any of these terms, conditions, clauses or sub-clauses are found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions of these terms and conditions, which will remain in full force and effect.


20. Non-waiver


A waiver of any right under the Contract is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor preclude or restrict its further exercise. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.


21. Use of Personal Information and Data Protection


(a) To register on the Website, the Buyer needs to specify a login name and a password. The Seller further needs Buyer’s contact information for issuing the invoice. In certain cases, this information may be considered personal information under the General Data Protection Regulations (EU) 2016/679, as amended, replaced or superseded from time to time, including by the laws implementing or supplementing the General Data Protection Regulation (the “GDPR”) and any local applicable data protection regulation. The Buyer is responsible for keeping this information correct, confidential, and up to date.


(b) By completing the contact form, the Buyer ensures and takes full responsibility that the entered data truly identifies the Buyer as a representative of the specified organization. If the Buyer places a Purchase Order on behalf of an organization, the Buyer ensures that it has the authority to do so. In particular, the Buyer is responsible that any VAT number it enters is appropriate and correct.


(c) The Seller is not liable for any consequences that may result from incorrect, incomplete, or false information the Buyer has entered or from data the Buyer has changed subsequently to its Purchase Order.


(d) In case of online payments, the Buyer is required to enter its payment details. Online payment information related to Buyer’s Purchase Order is processed by Seller’s payment service provider.


(e) By placing the Purchase Order, the Buyer agrees that its contact and payment information may be used to process its payment and to execute the Purchase Order.


(f) The Seller shall comply with the provisions of the GDPR and any local applicable data protection regulation, and it takes all reasonable measures to keep Buyer’s personal information confidential and secure. More information about the processing of personal information by the Seller can be found in the Privacy Notice available at the Website.